Effective date: August 8, 2026
This Website Privacy Policy applies to the public-facing The Hive Collective website. Clinical records and protected health information maintained by Ascendant Counseling Center are governed by the Notice of Privacy Practices and applicable health-privacy law.
What this website collects
The launch version of this website does not contain a clinical intake form, advertising pixel, session-replay tool, or non-essential analytics script. We do not ask you to submit diagnoses, symptoms, medication information, treatment history, or other clinical details through this website.
Our web-hosting provider may process ordinary technical information needed to deliver and protect the site, such as IP address, browser and device information, requested pages, timestamps, and security logs. The exact hosting provider and its processing practices will be documented when production hosting is selected.
External resources
Some clinician photographs are served from Ascendant’s current website image host, and this site links to Ascendant Counseling Center, TherapyPortal, federal resources, and crisis resources. When you choose an external link, the destination site’s privacy practices apply. Clinician-image requests are configured to avoid sending a page referrer where supported by the browser.
Email and phone links
Clicking an email or telephone link may open an application on your device. Ordinary email is intended only for administrative scheduling questions. Please do not send symptoms, diagnoses, medication information, treatment records, or other sensitive clinical information through ordinary email. Established clients should use Ascendant’s secure portal for private clinical communication.
Cookies and tracking
This launch candidate does not intentionally deploy non-essential cookies, advertising pixels, behavioral profiling, or session replay. If we add analytics or marketing technologies later, we will perform a privacy and HIPAA review before enabling them on client-facing pages and update this policy as appropriate.
Sale of personal information
We do not sell personal information collected through this website. If our website practices change, we will update this policy and provide any rights or notices required by applicable law.
Children
This public website provides information for families but is not designed for children to submit personal information directly. A parent, guardian, or legally authorized representative should handle scheduling and portal access as appropriate.
Security
We use reasonable administrative and technical measures appropriate for a public informational website. No website or electronic transmission can be guaranteed to be completely secure. Sensitive clinical communication should occur through approved clinical systems rather than this marketing website.
Your questions
For website privacy questions, contact The Hive/Ascendant administrative office at (702) 451-2141.